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Home >>  Tech  Support  >>  FAQS

1.Why my computer cannot communicate with the U-AVLink?

  • Check the wireless network. Your computer may has searched several nearby wireless devices, please choose U-AVLink.
  • Check the settings of the wireless network card, and set it to automatic distribute the IP address

2.Why the software cannot be installed?

  • Check the IE intercept.
  • Check Windows Firewall.

3.When should I choose Photo mode?

  • Make PowerPoint presentation.
  • Connect the Visual Presenter

4.When should I choose HD mode?

  • DVD
  • Other format Video Files.

5.When should I choose Video mode?

  • Special DVD
  • The Video files that cannot be played in HD mode
  • When you play the video on the computer, video on the computer does not purse High-Definition image.

6.If several U-AVLink are used simultaneously in a very short distance, will they interfere with each other?

  • No, they will not. But if you feel the speed is slow, you can change the channel (1~11) in Operation Mode on the Setting Page to avoid several units staying in the same channel.

7.Why does the playback effect of DVD decline in Video Mode?

  • The playback effect depends on the computer hardware configuration. The Player software is another important factor. Some Player software occupied a lot of CPU resources, which also affect the playback result

8.What if the desktop computer doesn¡¯t have a wireless network card?

  • Purchase a 54M USB wireless network card, the price is about USD34.5. The installation is very convenient.

9.What is the feature of U-AVLink £¿

  • U-AVLink has more powerful video playback function compare to other similar products. It supports HD 1080P, and the playback is very fluent, which is more capable than other products. At present, most of our competitors¡¯ products don¡¯t support video files playback, let alone playing the HD video.

10.Is U-AVLink suitable for family use?

  • The effective wireless transmission of U-AVLink is up to 90 meters, which saves the trouble of laying cables. U-AVLink has multi-format HD video playback function, it is ideal for the family who pursue the big screen enjoyment.

11.Why should U-AVLink have the function of supporting the Visual Presenter?

  • Many schools and conferences often use Visual Presenter to show a product or an object. U-AVLink specially set this function. Coupled with the appropriate accessory, a real multi function wireless connectivity is achieved by U-AVLink.

12. Can U-AVLink connect the Internet while it is working?

  • It can! Connect the network cable to the U-AVLink, and open the setting page to choose the Hybrid Mode in Operating Mode, then set the corresponding parameter.


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